Panel: Examining the future of work around digital, technology and innovation.

Emerging tech is the future of business. It is also the biggest disruptor on our work, our workplaces and our workforce.

Organisations that are able to sync the benefits of innovation with the wellbeing of their teams will see the biggest gains in productivity, ROI and efficiency. In today’s shifting landscape what are some of the tips and insights we can leverage to collectively build capabilities and strengthen our digital ecosystem.

>> How do we close the skills gap between what our teams have today and what we think, we might, potentially need tomorrow?
>> How do we re-design work & jobs, to satisfy both automated and human-led tasks?
>> In an era when digital skills are essential across various teams how can we collaborate and create cross-functional entities?



Rachel Khoo, Head of Digital, Amart Furniture

An experienced strategist across all things digital, from marketing and eComm to business strategy, Rachel knows what it takes to build digitally-focused teams in an always-changing tech landscape. As the newly appointed Head of Digital for Amart Furniture, Rachel will guide the digital transformation of Amart’s platforms after working with some of the biggest market disrupters in Australia, including Youfoodz, Domino’s, and Auto & General.

Rachel has brought a number of exciting platforms to market, including some of Australia’s first insurance aggregator websites and revamped online ordering for Domino’s. You can also thank her for the ability to track your pizza from store to door with GPS Pizza Tracker.

Luke Abercrombie, Head of Technology – QLD, Transurban

Luke commenced with Transurban in October 2018 in a newly created role as Head of Technology, Queensland.  He is responsible for technology across corporate solutions, Traffic Control Centres, Intelligent Traffic Systems in the tunnels and roads and for driving technology lead innovation.

Prior to joining Transurban, he held a number of technology focussed leadership roles across media and publishing, electricity and financial services.  He has led business transformations applying data and innovative technology for efficiency and commercial opportunity.

Craig McDougall, General Manager Digital, Innovation and Automation, RACQ

Bio coming soon.



Moderated by: Prof Marek Kowalkiewicz, Chair in Digital Economy , QUT

With a passion for exploring bleeding edge technologies and using them to create opportunities and solve problems, Marek has extensive industry based innovation implementation experience together with a strong academic background.

His role of Senior Director, Products and Innovation with SAP, Silicon Valley saw him successfully lead teams of researchers and developers in many innovative projects. He drove the set up of a brand new SAP Research centre in Singapore and SAP’s newest, flagship series of developer events, d-kom.

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